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Privacy policy

§ 1 General Provisions

  1. The administrator of personal data collected via the online store Koi Metal Merch is Jakub Kulikowski, conducting unregistered business under the name Koi Metal Merch, located at: Bielsko-Biała, ul. Gminna 15
  2. For matters regarding data protection, you can contact us via email at: shop@koimetalmerch.com
  3. All personal data is processed in accordance with applicable legal provisions, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

§ 2 Scope of Collected Data

  1. The Administrator processes the following personal data:
    • First name and last name,
    • Email address,
    • IP address.
  2. Data is collected when:
    • Placing an order,
    • Subscribing to the newsletter,
    • Using the website (cookies).

§ 3 Purposes of Data Processing

Personal data is processed for the following purposes:

  1. Order fulfillment – based on the sales agreement.
  2. Marketing and sending newsletters – based on the customer’s consent.
  3. Contacting customers regarding orders or inquiries.
  4. Statistics – to analyze website traffic and better tailor content to user needs.

§ 4 Legal Basis for Data Processing

Personal data is processed on the following legal bases:

  1. Sales agreement – processing of personal data necessary to fulfill an order.
  2. Customer consent – for data processing for marketing purposes, including sending newsletters.

§ 5 Data Recipients

Personal data may be transferred to the following entities:

  1. Courier companies – for the delivery of orders.
  2. Payment platforms – to process payments for orders.
  3. IT service providers – to ensure the technical operation of the online store.

§ 6 Data Retention Period

Personal data will be stored for the period necessary to achieve the purposes for which it was collected, i.e.:

  1. Until the user withdraws consent for data processing for marketing purposes.
  2. Until the end of cooperation with the entity under the sales agreement.

§ 7 User Rights

Every user has the right to:

  1. Access their personal data.
  2. Correct their data.
  3. Delete their data (the right to be forgotten).
  4. Restrict the processing of their data.
  5. Transfer their data to another administrator.
  6. Object to the processing of their data.
  7. File a complaint with the President of the Personal Data Protection Office (PUODO).

§ 8 Data Transfers Outside the EEA

The Administrator does not transfer personal data outside the European Economic Area (EEA).

§ 9 Cookies

The online store uses cookies for the following purposes:

  1. Ensuring proper functioning of the store – cookies enable the correct functioning of the store and order fulfillment.
  2. Customizing website content to user preferences – cookies allow the personalization of displayed content according to user preferences.
  3. Traffic analysis and statistics – cookies are used to collect anonymous statistical data, allowing for the optimization of the store.
  4. Marketing and advertising – cookies may be used to display personalized ads and marketing activities.

§ 10 Data Security

The Administrator applies appropriate technical and organizational measures to protect users’ personal data, including:

  1. Data encryption during online transmission.
  2. Securing server infrastructure.
  3. Security protocols ensuring protection against unauthorized access.

§ 11 Changes to the Privacy Policy

In the event of changes to the Privacy Policy, users will be informed:

  1. By email.
  2. Through an announcement on the store’s website.

§ 12 Contact

For matters related to personal data protection, please contact us by email at: shop@koimetalmerch.com